Boxberry delivers to Russia goods which are referred to the category of “express-cargo” by the Customs Code of the Customs Union with certain limitations: the cost of express-cargo should not exceed 500 Euro and 31 kg per month. This is the main requirement exempting from customs duties and VAT upon parcel shipment. Boxberry delivery service for the online stores warns that there is a range of goods prohibited from being shipped as express cargo or goods which may not be shipped without a special permission.
At the customer’s choice Boxberry may assume customs clearing of the goods. In this case when filling in the accompanying forms the sender should include the email of the trading floor where the purchase was made, as well as the number of the sent item on this resource. This is needed to confirm the customs value of the transported goods.
Owing to modern technologies used by Boxberry you can easily control the flow of your shipment. Tuned data exchange service allows you to follow the status of the parcel at any stage of shipment. It is easy to modify the function set of the chosen options in the “Personal account” on Boxberry site. Besides, your personal manager will consult you and resolve all the issues quickly.
We care about each parcel we deliver. Nevertheless, it is impossible to foresee everything. Therefore Boxberry insures the goods against different risks, which allows us to guaranty compensation of the full value in case of loss or damage.
Boxberry offers a wide range of additional service options for Russian and foreign long-distance trade companies. Apart from international delivery services we provide notification to the recipient about the arrival through SMS, e-mail or telephone call; allow return of goods. Furthermore, the procedure of receiving the goods in the Boxberry regional parcel offices is quick and easy, so your customers do not have to wait in queues and fill in extra forms. This definitely increases your customers’ loyalty. In our work we try to foresee all the needs of the senders and recipients. But life keeps setting new tasks and we have to find new solutions. Boxberry delivery service for online stores is dynamic: we are changing in order to make work with us easier for you.